For about one and a half years Opel have been on board with the online and
service assistant OnStar. Now more services are available - for example
room reservation or parking.
By Rebecca Eisert
"The Opel OnStar consultants are now also helping to find a hotel room at
the last minute or to secure the car safely," announced the GM subsidiary
Opel, recently acquired by the French PSA Group.
Both offerings of the online and service assistant will be launched with
the new Opel Insignia. And will be available for all models from Adam to Zafira.
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| One-button help: Opel has been offering OnStar service for a year and a half. The users are informed in the respective country language. (Photo: Opel) |
"One button press is sufficient and the OnStar consultant immediately logs
in directly to the customer. A person and no computer helps, "explained
Opel Marketing Director Tina Mueller. OnStart cooperates with, among
others, with Booking.com and Parkopedia.
Via the blue button, the driver contacts the Opel OnStar
consultant. This searches for a hotel in the desired price category and
posts a room or sends the address for the next free car park to the
navigation system.
Background: Most
accesses to Opel OnStar are made via the myOpel app. In addition,
vehicle data such as oil level or tire air pressure can be called
up. Since the start, around 1.2 million customer calls have been
received by Opel OnStar. The number of monthly e-mails with diagnostic
reports on the vehicle is over 1.5 million. Opel will be supplemented
in the future by diagnostics warnings.
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